1. General Cancellation Terms

This cancellation policy governs all registration package purchases on our platform. Please read the terms and conditions carefully.

2. Cancellation Period

  • Customers have the right to cancel the registration package purchase within one (1) month from the purchase date.
  • The 30-day cancellation period starts from the purchase confirmation date.

3. Cancellation Request Submission Process

  • To submit a cancellation request, you must send an email to the address infofindspotnet.
  • The cancellation email must include:
    • The full name of the account holder
    • The order number
    • The purchase date
    • The reason for cancellation (optional)

4. Request Processing

  • We will process the cancellation request within 5 business days of receiving it.
  • We will send a confirmation of receipt of the cancellation request via email.

5. Refund

  • In case the cancellation request is approved, the refund will be made to the original payment method.
  • Refund processing may take up to 10 business days, depending on your bank or payment provider.

6. Restrictions

  • Cancellation requests submitted after the 30-day period will not be accepted.
  • We reserve the right to reject cancellation requests in case of service abuse or violation of the terms of use.

7. Contact

For any questions regarding the cancellation policy, you can contact us at infofindspotnet.

Last updated: 20/01/25